FAQ

We are located in the United States in central West Virginia in the small town of Buckhannon. This is essentially on the eastern coast of the United States, so we are able to offer the quickest standard shipping to our falconer friends on this side of the country!

At Mountain State Falconry Supply, we understand the urgency that often accompanies your need for equipment. We strive to process all orders within 24 hours. We utilize USPS for shipping. You can expect your items to arrive within 5-7 business days when you choose Standard Shipping. Orders shipped using Free Shipping are shipped via USPS Ground Advantage and can be expected to arrive within 5-7 business days. Orders placed with Priority Shipping generally arrive within 3-5 business days. Orders placed with Priority Express Shipping generally arrive within 1-3 business days. International orders vary in shipping times. We are located in West Virginia, so if you live on the East Coast, you can expect orders to arrive on the earlier end of these estimates. We guarantee orders shipped via Priority Express to ship the same day if your order is placed prior to 8:00 a.m. EST or next day if your order is placed after 8:00 a.m. EST. We are sometimes able to accommodate same day shipping for later times. Contact us if you have an urgent need, and we are happy to try our best to work with you! ​ We are proud to always offer Free Standard Shipping for orders of $100 or more. In an effort to provide you with the fairest rates, we also want you to know that we calculate shipping based on item sizes and weights and not from the subtotal of your order.

We stand behind our products at Mountain State Falconry Supply. If you aren't completely satisfied with your order, you can return items in the same condition you received them within 30 days of purchase for a refund. ​ To return an item, package the item along with your sales receipt, and return it to us at: Mountain State Falconry Supply Attn: Returns 112 Paradise Rd. Buckhannon, WV 26201 ​ We will contact you to arrange credit of your choice: your original payment method (5% restocking fee applies) or store credit (100% refund). For items damaged in shipping, contact us for a pre-paid return label.

So you're considering pursuing the falconry lifestyle? That's right. It's a lifestyle, not a hobby. It taxes your time, your finances and your relationships with others. It makes you question your intelligence, your drive and your sanity. The bottom line: it's hard. But if you love hunting, the outdoors, conservation and birds of prey, falconry may be for you. Falconry is the taking of wild quarry with trained birds of prey. Don't be fooled by any other definition you may have read or heard. Falconry is not petkeeping. It's a blood sport. Still on board? Becoming a licensed falconer is not an easy process, and it won't happen overnight, but if you're passionate and persistent, you just may have what it takes to thrive in this sport. While falconry is also federally-regulated, each state issues it's own permits and has its own specific regulations. If you're interested in becoming a licensed falconer, the best place to start is by contacting your state's falconry club. In West Virginia, The West Virginia Falconry Club is happy to guide prospective falconers in the state's permitting process. More information can be found on the Club's website at: www.wvfalconry.org.

https://www.wvfalconry.org/recommended-reading

North American Falconer's Association: https://www.n-a-f-a.com/ West Virginia Falconry Club: https://www.wvfalconry.org/

Falconry is the taking of wild quarry in its natural habitat by means of a trained raptor. Don't be fooled by any other definition you may have read or heard. Falconry is not petkeeping. It's considered one of the oldest hunting sports, and while it's exact date of origin is unknown, it's generally accepted that it dates back at least 4,000 years.