In a world where customization and real human communication is becoming rare, one-on-one communication with our customers has never been more important to me. Not only are we real people you can reach out to at Mountain State Falconry Supply, but we’re hawkers, too.
If you come to us with a falconry need, we’re going to do our best to meet that need, even if it’s in an unconventional way. Helping other falconers step up their hawking game makes me happy. So, when a customer reached out requesting an extension for our micro hawking bag, I was up for the challenge. Last week, I ordered a roll of webbing strap and some new buckles, and this morning after hawking Ally and nabbing three starlings, I dusted off my old sewing machine my mother-in-law got for me as a Christmas gift almost 20 years ago.
Can I sew? Nope. Sure can’t. Do we have a sewing contractor? Nope. Sure don’t. Do I want our customers to love their experience and products? Absolutely. And that customer is paying it forward because now you can get a waist extension for your micro hawking bag, too! Available today as an add-on to our micro hawking waist bag.
Check it out at www.mountainstatefalconrysupply.com and be sure to follow us on Facebook and Instagram, too.
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